Contact Details
Telephone
650.804.2884
Electronic mail
Fax
206.282.7930
Mailing Address
2117 W. Ruffner St.
Seattle, WA 98199
USA
Projects
Our specialty is working with clients to design and execute a statistical analytical approach to meet their project goals in the most efficient way possible. Here are some of the projects and kinds of questions we have handled for our clients:
- Business Analytics
- Evaluation and Metrics
- Investment analysis
- Product and Manufacturing reliability
- Biostatistics
- Risk management and fraud detection
- Injury and Damages Assessment
- Survey and Sample Size Analysis
We also offer seminars specializing in using statistics as a tool for decision making.
Risk management and fraud detection
Increasing revenue or visibility often comes at a cost of higher negative outcomes - less satisfied customers, more loans defaulted, bad debt, etc. How do you keep the risk of negative outcomes at a minimum while increasing your positive outcomes?
For example, if your company makes many transactions online, you know that fake or stolen credit cards and other fraudulent purchases siphon off a lot from your revenue. You can detect and block fraudsters by using some blanket techniques, but they are likely to hurt your good customers as well.
What's needed are techniques that allow you to set a threshold of accuracy and cost, so that a large proportion of fraudsters are detected with a very small percentage of good customers affected. Detecting fraudsters early can be done using statistical techniques, similar to techniques used by federal crime fighting organizations to detect potential criminals and terrorists.
Other questions to consider are how much good revenue to accept as a loss in order to drive out bad debt - and what's the correct balance. How much risk of loss is acceptable for what level of return? We've helped numerous ecommerce startups and established companies with these and other risk management questions.
